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	<title>Comments on: What sucks about buying laptops?</title>
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	<link>http://webbookblog.com/what-sucks-about-buying-laptops-online/</link>
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		<title>By: Tony</title>
		<link>http://webbookblog.com/what-sucks-about-buying-laptops-online/comment-page-1/#comment-1225</link>
		<dc:creator>Tony</dc:creator>
		<pubDate>Tue, 02 Dec 2008 21:50:09 +0000</pubDate>
		<guid isPermaLink="false">http://webbookblog.com/?p=358#comment-1225</guid>
		<description>Hi All

For my rea job,I work as a systems admin, and yeah, for servers, safely tucked behind a firewall, once a server is up and running, and is running an application, be it an Oracle database, MySQL database, and the application is running as it should, we then don&#039;t touch the server in case an upgrade causes the application to break. It tends to be an all or nothing upgrade including hardware, with lot&#039;s of testing etc, before making it a production server. Now, for desktops/laptops, yep tend to keep them right upto date, hence I&#039;m sat here with a fully updated &#039;INTREPID&#039; webbook, an Edubuntu (based on INTREPID) on a PC, and Fedora 10 on a couple, PC&#039;s/laptop, both at home and at work.

Cheers

PS,I think I just waffled on a bit there, sorry.</description>
		<content:encoded><![CDATA[<p>Hi All</p>
<p>For my rea job,I work as a systems admin, and yeah, for servers, safely tucked behind a firewall, once a server is up and running, and is running an application, be it an Oracle database, MySQL database, and the application is running as it should, we then don&#8217;t touch the server in case an upgrade causes the application to break. It tends to be an all or nothing upgrade including hardware, with lot&#8217;s of testing etc, before making it a production server. Now, for desktops/laptops, yep tend to keep them right upto date, hence I&#8217;m sat here with a fully updated &#8216;INTREPID&#8217; webbook, an Edubuntu (based on INTREPID) on a PC, and Fedora 10 on a couple, PC&#8217;s/laptop, both at home and at work.</p>
<p>Cheers</p>
<p>PS,I think I just waffled on a bit there, sorry.</p>
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		<title>By: Alan Bell</title>
		<link>http://webbookblog.com/what-sucks-about-buying-laptops-online/comment-page-1/#comment-1226</link>
		<dc:creator>Alan Bell</dc:creator>
		<pubDate>Sat, 29 Nov 2008 08:35:43 +0000</pubDate>
		<guid isPermaLink="false">http://webbookblog.com/?p=358#comment-1226</guid>
		<description>Well it depends on the business really. In some contexts a webbook would be a really great server, perhaps for a remote office with no local IT support. They can stick it in a drawer, feed it power and internet (or use wireless) and forget about it. If you need to do some work on it you can connect remotely, or open the drawer and it has it&#039;s own screen and keyboard. If it is really messed up you can stick a new one in the post. Or just post the hard drive which anyone can replace.</description>
		<content:encoded><![CDATA[<p>Well it depends on the business really. In some contexts a webbook would be a really great server, perhaps for a remote office with no local IT support. They can stick it in a drawer, feed it power and internet (or use wireless) and forget about it. If you need to do some work on it you can connect remotely, or open the drawer and it has it&#8217;s own screen and keyboard. If it is really messed up you can stick a new one in the post. Or just post the hard drive which anyone can replace.</p>
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		<title>By: Matt</title>
		<link>http://webbookblog.com/what-sucks-about-buying-laptops-online/comment-page-1/#comment-1227</link>
		<dc:creator>Matt</dc:creator>
		<pubDate>Sat, 29 Nov 2008 01:31:38 +0000</pubDate>
		<guid isPermaLink="false">http://webbookblog.com/?p=358#comment-1227</guid>
		<description>Agreeing with Alan completely.

And, oooh, now there&#039;s a thought! Seriously though, I&#039;d look a bit daft pointing to the webbook and claiming it to be a server capable of running online business. Whether it technically can is a different matter, but it&#039;s what it looks like - size matters to system admins!</description>
		<content:encoded><![CDATA[<p>Agreeing with Alan completely.</p>
<p>And, oooh, now there&#8217;s a thought! Seriously though, I&#8217;d look a bit daft pointing to the webbook and claiming it to be a server capable of running online business. Whether it technically can is a different matter, but it&#8217;s what it looks like &#8211; size matters to system admins!</p>
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		<title>By: Alan Bell</title>
		<link>http://webbookblog.com/what-sucks-about-buying-laptops-online/comment-page-1/#comment-1228</link>
		<dc:creator>Alan Bell</dc:creator>
		<pubDate>Fri, 28 Nov 2008 16:19:52 +0000</pubDate>
		<guid isPermaLink="false">http://webbookblog.com/?p=358#comment-1228</guid>
		<description>Unless you are using your webbook as the server for an ecommerce system (which only a crazy person would consider - but I am tempted) then you don&#039;t need to worry at all.</description>
		<content:encoded><![CDATA[<p>Unless you are using your webbook as the server for an ecommerce system (which only a crazy person would consider &#8211; but I am tempted) then you don&#8217;t need to worry at all.</p>
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		<title>By: Alison</title>
		<link>http://webbookblog.com/what-sucks-about-buying-laptops-online/comment-page-1/#comment-1230</link>
		<dc:creator>Alison</dc:creator>
		<pubDate>Fri, 28 Nov 2008 16:16:58 +0000</pubDate>
		<guid isPermaLink="false">http://webbookblog.com/?p=358#comment-1230</guid>
		<description>Alan, do I take that to mean that if I use my webbook in a fairly straightforward manner, I do NOT need to worry about such dire warnings, and can go ahead and install all the &#039;important security updates&#039; that are offered, in line with your initial advice and that of the Ubuntu help pages?

“Important security updates: These are obviously the only ones you will have to enable if your computer is connected to the Internet, in order to keep you secure. Enabling this is smart. Even if you don&#039;t connect to the Internet, it won&#039;t hurt. “

I just want to be absolutely sure I am doing the right thing before I click on that red arrow and install these security updates!!</description>
		<content:encoded><![CDATA[<p>Alan, do I take that to mean that if I use my webbook in a fairly straightforward manner, I do NOT need to worry about such dire warnings, and can go ahead and install all the &#8216;important security updates&#8217; that are offered, in line with your initial advice and that of the Ubuntu help pages?</p>
<p>“Important security updates: These are obviously the only ones you will have to enable if your computer is connected to the Internet, in order to keep you secure. Enabling this is smart. Even if you don&#8217;t connect to the Internet, it won&#8217;t hurt. “</p>
<p>I just want to be absolutely sure I am doing the right thing before I click on that red arrow and install these security updates!!</p>
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		<title>By: Alan Bell</title>
		<link>http://webbookblog.com/what-sucks-about-buying-laptops-online/comment-page-1/#comment-1229</link>
		<dc:creator>Alan Bell</dc:creator>
		<pubDate>Fri, 28 Nov 2008 15:57:57 +0000</pubDate>
		<guid isPermaLink="false">http://webbookblog.com/?p=358#comment-1229</guid>
		<description>Makes perfect sense, and in fact is relevant to the webbook. The VIA drivers only work on certain kernel versions so the kernel update broke them, this is why binary drivers are a bad thing (even if they look pretty when they work). Corporate administrators keeping servers running tend to be rather paranoid about &lt;strong&gt;any&lt;/strong&gt; change to the system that might have side effects.</description>
		<content:encoded><![CDATA[<p>Makes perfect sense, and in fact is relevant to the webbook. The VIA drivers only work on certain kernel versions so the kernel update broke them, this is why binary drivers are a bad thing (even if they look pretty when they work). Corporate administrators keeping servers running tend to be rather paranoid about <strong>any</strong> change to the system that might have side effects.</p>
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		<title>By: Alison</title>
		<link>http://webbookblog.com/what-sucks-about-buying-laptops-online/comment-page-1/#comment-1231</link>
		<dc:creator>Alison</dc:creator>
		<pubDate>Fri, 28 Nov 2008 15:08:47 +0000</pubDate>
		<guid isPermaLink="false">http://webbookblog.com/?p=358#comment-1231</guid>
		<description>Re DIGRESSION: SECURITY UPDATES

Thanks for your prompt reply, Alan.

There does seem to be some very contradictory information out there about Ubuntu Security Updates. In the community documentation about Repositories, it says:

&quot;Important Security Updates (hardy-security)&quot;. Patches for security vulnerabilities in Ubuntu packages. They are managed by the Ubuntu Security Team and are designed to change the behavior of the package as little as possible -- in fact, the minimum required to resolve the security problem. As a result, they tend to be very low-risk to apply and all users are urged to apply security updates.

&quot;Recommended Updates (hardy-updates)&quot;. Updates for serious bugs in Ubuntu packaging that do not affect the security of the system.


However, after I had posted my query last night I read the following rather ominous passage in a (downloadable) Ubuntu Study Guide:

“As strange as it may sound, some administrators don&#039;t install all security updates....The security updates you install depend on the services you need...

New kernels can be especially difficult for some....Certain databases may be certified to a certain kernel version....Specialised drivers may be available for only for certain kernels...

Ubuntu Security Notices (USN) are designed to help the administrator understand if a security update is needed...”

I would be very interested to know what you make of that, Alan.</description>
		<content:encoded><![CDATA[<p>Re DIGRESSION: SECURITY UPDATES</p>
<p>Thanks for your prompt reply, Alan.</p>
<p>There does seem to be some very contradictory information out there about Ubuntu Security Updates. In the community documentation about Repositories, it says:</p>
<p>&#8220;Important Security Updates (hardy-security)&#8221;. Patches for security vulnerabilities in Ubuntu packages. They are managed by the Ubuntu Security Team and are designed to change the behavior of the package as little as possible &#8212; in fact, the minimum required to resolve the security problem. As a result, they tend to be very low-risk to apply and all users are urged to apply security updates.</p>
<p>&#8220;Recommended Updates (hardy-updates)&#8221;. Updates for serious bugs in Ubuntu packaging that do not affect the security of the system.</p>
<p>However, after I had posted my query last night I read the following rather ominous passage in a (downloadable) Ubuntu Study Guide:</p>
<p>“As strange as it may sound, some administrators don&#8217;t install all security updates&#8230;.The security updates you install depend on the services you need&#8230;</p>
<p>New kernels can be especially difficult for some&#8230;.Certain databases may be certified to a certain kernel version&#8230;.Specialised drivers may be available for only for certain kernels&#8230;</p>
<p>Ubuntu Security Notices (USN) are designed to help the administrator understand if a security update is needed&#8230;”</p>
<p>I would be very interested to know what you make of that, Alan.</p>
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		<title>By: The Open Sourcerer</title>
		<link>http://webbookblog.com/what-sucks-about-buying-laptops-online/comment-page-1/#comment-1232</link>
		<dc:creator>The Open Sourcerer</dc:creator>
		<pubDate>Fri, 28 Nov 2008 09:18:45 +0000</pubDate>
		<guid isPermaLink="false">http://webbookblog.com/?p=358#comment-1232</guid>
		<description>eBuyer are one of the worst companies I have ever had the misfortune to deal with. Although the have a good range of products, good prices and delivery terms, their customer service absolutely sucks. I have never been able to talk to a real person. They go out of their way to hide behind electronic, asynchronous messaging systems. There are no phone numbers or even email details available, and only a postal address.

I do not use them any more at all. Trying to get a query answered is just a nightmare and ends up making me more annoyed just out of frustration. When it works they are OK, but when there is an issue, any issue, it is painful in the extreme.

Mr Angry.</description>
		<content:encoded><![CDATA[<p>eBuyer are one of the worst companies I have ever had the misfortune to deal with. Although the have a good range of products, good prices and delivery terms, their customer service absolutely sucks. I have never been able to talk to a real person. They go out of their way to hide behind electronic, asynchronous messaging systems. There are no phone numbers or even email details available, and only a postal address.</p>
<p>I do not use them any more at all. Trying to get a query answered is just a nightmare and ends up making me more annoyed just out of frustration. When it works they are OK, but when there is an issue, any issue, it is painful in the extreme.</p>
<p>Mr Angry.</p>
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		<title>By: Matt</title>
		<link>http://webbookblog.com/what-sucks-about-buying-laptops-online/comment-page-1/#comment-1233</link>
		<dc:creator>Matt</dc:creator>
		<pubDate>Fri, 28 Nov 2008 01:49:31 +0000</pubDate>
		<guid isPermaLink="false">http://webbookblog.com/?p=358#comment-1233</guid>
		<description>I have it ticked, and also have a white arrow and exclamation mark type-thing in my taskbar.

But, tonight, my webbook is being naughty:
E: Could not get lock /var/cache/apt/archives/lock - open (11 Resource temporarily unavailable)
E: Unable to lock the download directory

If somebody could be so kind as to translate that first line into human, I&#039;d be most grateful!</description>
		<content:encoded><![CDATA[<p>I have it ticked, and also have a white arrow and exclamation mark type-thing in my taskbar.</p>
<p>But, tonight, my webbook is being naughty:<br />
E: Could not get lock /var/cache/apt/archives/lock &#8211; open (11 Resource temporarily unavailable)<br />
E: Unable to lock the download directory</p>
<p>If somebody could be so kind as to translate that first line into human, I&#8217;d be most grateful!</p>
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		<title>By: Philip Wright- Christie</title>
		<link>http://webbookblog.com/what-sucks-about-buying-laptops-online/comment-page-1/#comment-1234</link>
		<dc:creator>Philip Wright- Christie</dc:creator>
		<pubDate>Thu, 27 Nov 2008 23:52:39 +0000</pubDate>
		<guid isPermaLink="false">http://webbookblog.com/?p=358#comment-1234</guid>
		<description>In a word - Dell.

There website is stupidly complex, and seems to change my order every time, so i have to go back and change it back.

When I want to buy a laptop, i want a nice simple layout, with a clear price (including delivery etc)

if i want to make changes it should be easy to do, but it should come with a decent default spec.

Sorry about the rant - i&#039;ll cool off now :)

Phil</description>
		<content:encoded><![CDATA[<p>In a word &#8211; Dell.</p>
<p>There website is stupidly complex, and seems to change my order every time, so i have to go back and change it back.</p>
<p>When I want to buy a laptop, i want a nice simple layout, with a clear price (including delivery etc)</p>
<p>if i want to make changes it should be easy to do, but it should come with a decent default spec.</p>
<p>Sorry about the rant &#8211; i&#8217;ll cool off now <img src='http://webbookblog.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>Phil</p>
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